Privacy Policy
Nocostra Privacy Policy
This Privacy Policy describes how Nocostra.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the Site.
- Purpose of Collection: To load the Site accurately for you and to perform analytics about Site usage to optimize our Site. - Source of collection: Collected automatically when you visit our Site using cookies, log files, web beacons, tags, or pixels. - Disclosure for a business purpose: shared with our processor, Shopify
Order Information
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Purpose of Collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of Collection: collected from you.
- Disclosure for a business purpose: shared with our processor, Shopify
Customer Support Information
- Examples of personal information collected:
- Purpose of Collection: to provide customer support.
- Source of Collection: collected from you.
- Disclosure for a business purpose:
MINORS
The Site is not intended for individuals under the age of 16. We do not intentionally collect personal information. of children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request its deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: Information used: https://policies.google.com/privacy?hl=en.You. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
[INCLUDING OPT-OUT LINKS FROM THE SERVICES USED. COMMON LINKS ARE:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
- BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
You can also opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.
LEGAL BASIS
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following legal bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
RETENTION
When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase it. For more information about your right to erasure, please see the "Your Rights" section below.
AUTOMATIC DECISION-MAKING
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision-making produces a legal effect on you or significantly affects you in another way.
We use fully automated decision-making that has legal or other significant consequences using customer data.
Our processor, Shopify, uses limited automated decision-making to prevent fraud that has no legal or other significant consequences for you.
Services that contain elements of automated decision-making include:
- Temporary denylist of IP addresses associated with repeatedly failed transactions. This denylist persists for a short number of hours.
- Temporary denylist of credit cards associated with rejected IP addresses. This list persists for a short number of days.
Selling Personal Information
Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").
GDPR
If you are a resident of the EEA, you have the right to access the Personal Data we hold about you, to transfer it to a new service, and to request that your Personal Data be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information below. Your personal data will initially be processed in Ireland and then transferred for storage and further processing to countries outside of Europe, including Canada and the United States. For more information about how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Data we hold about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your Personal Data be corrected, updated, or erased. To exercise these rights, please contact us using the contact information below.
If you would like to designate an authorized representative to make these requests on your behalf, please contact us using the address below.
Cookies
A cookie is a small piece of information downloaded to your computer or device when you visit our Site. We use a variety of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it's their first visit or whether they're a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE
Name Function
_ab Used in connection with admin access.
_secure_session_id Used in connection with store navigation.
cart Used in connection with the shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
shopify_u Used to facilitate updating customer information.
REPORTING AND ANALYTICS
Name Function
_tracking_consent Tracking preferences.
landing_page Track landing pages.
_orig_referrer Track landing pages.
_s Shopify analytics.
_shopify_fs Shopify analytics.
Shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics related to marketing & references.
_shopify_sa_t Shopify analytics regarding marketing & references.
_shopify_y Shopify analytics.